Store Manager | Laubman & Pank | Mackay - Sydney St, QLD
Location: Mackay, AU
We are currently looking for a Store Manager to lead our Mackay - Sydney Street team. No optical experience is required – we provide world‑class training to ensure you feel supported and confident providing our customers with an exceptional experience.
We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
Why us?
* Uncapped, monthly bonus scheme!
* Hands‑on exposure to innovative smart eyewear technology, including Ray‑Ban Meta and Oakley Meta, and Nuance Audio glasses
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off across all our brands – OPSM, Sunglass Hut, Oakley, Ray‑Ban and Laubman & Pank
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
* Clear career pathways for your role, with national and global progression opportunities.
* Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.
Your responsibilities
* Lead, coach and motivate your team to achieve and exceed sales targets
* Successfully lead teams through change, including the introduction of new and innovative products and technology
* Drive adoption of new products by ensuring your team is confident, engaged and customer‑focused
* Oversee daily store operations including rostering, stock control, visual standards and compliance
* Champion exceptional customer experiences through expert product knowledge
* Recruit, develop and retain a passionate and capable retail team
* Create a positive, inclusive and engaging store environment
About you
* You’re a sales leader with a proven track record of strong achievements within a KPI structure.
* Demonstrated ability to lead teams through change and support them through new initiatives
* Passion for technology, innovation and learning, with a desire to stay ahead of new product launches
* Proven problem‑solving ability and excellent relationship‑building skills.
* Exceptional time management and organisational skills
* Previous leadership experience, ideally in retail
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