Job Description
We are seeking a talented PhD scholar to contribute to our research project on Artificial Intelligence for Next-Generation Helplines.
About the Opportunity
This full-time scholarship is available to Australian and New Zealand citizens or Australian permanent residents. The successful candidate will be part of a cohort of students across Monash University and the University of Melbourne, as part of the CSIRO Next Generation Graduate program for AI in Mental Health.
The project focuses on using Large Language Models (LLMs) to improve the quality and effectiveness of Turning Point's helplines for alcohol and other drug addictions. Turning Point is a national treatment, research, and education centre that provides leadership in the alcohol and other drug, gambling, and mental health sectors.
About the Project
The project aims to bring advances in artificial intelligence to the forefront of helplines for people with alcohol and other drug addictions. Through unique access to Turning Point helpline call data, the candidate will develop and deploy LLM technologies to evaluate helpline effectiveness, identify areas for improvement, and provide LLM-supported tools for dynamic helpline respondent support.
Candidate Requirements
To be eligible for this position, you must have:
* Strong software development skills and a passion for improving technical knowledge and knowledge of how to develop and deploy real-world AI systems;
* Familiarity, expertise, and/or interest in quantitative research methods and preparedness to further develop these skills;
* A passion for engineering software systems that have an impact on the lives of some of the most vulnerable people in society;
The position has a two-stage selection process. Successful candidates will be invited to discuss their ideas with Professor Patrick Olivier and Dr. Lizhen Qu before developing a full proposal and submitting an application.