Salesforce Administrator - Expression of Interest
Expression of Interest - Salesforce Administrator to join our IFM team in Sydney.
Reporting into the Senior Business Systems Manager, the Salesforce Administrator will be responsible for managing the Salesforce CRM platform and ensuring it aligns with the company's goals. This role involves both administrative functions and development tasks to enhance the platform's capabilities. This expansive role encompasses solution design as well functional and technical delivery and requires the individual to operate effectively, think critically, and leverage their experience to deliver solutions even where information may be incomplete or, at times, ambiguous.
Responsibilities
- Manage all administration and configuration changes within IFM’s existing Salesforce Platform including Sales Cloud, Marketing Cloud and Reporting.
- Work closely with product owners, the sales team and commercial excellence to understand use case and then owning the conversion of business objectives and desired outcomes into best-practice Salesforce architectural solutions – including both declarative and programmatic solutions.
- Articulate solution business value to key stakeholders and collaborating with non-technical team members to ensure success.
- Build and maintain integrations between Salesforce and third-party systems.
- Conduct business analysis to identify process improvements and system enhancements, documenting requirements, and configuring Salesforce solutions accordingly.
- Identify opportunities and generate commercially sound business cases for the use of addition Salesforce platforms that align with delivering the company strategic goals in relation to operational excellence.
- Work closely with other business systems and Global IT team members to share knowledge and ensure that key person risk is mitigated.
Qualifications
- Bachelor’s degree level or higher in Information Systems or a related field
- 5+ years of experience working with the Salesforce platform; especially Sales Cloud, and Marketing Cloud.
Seniority level
- Associate
Employment type
- Full time
Job function
- Administrative
Industries
- Software Development
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📌 Salesforce Administrator - Expression of Interest
🏢 Infomedia
📍 City of Sydney