Brand new project team
- Applications development project
- Manage both
We are looking for a Change & Training Manager for an initial 6 months, on a new systems development project. You will be working for a major State Government Department with a brand new project team.
You will be responsible for providing a wide range of support services to facilitate effective and efficient delivery of organisational change and frontline training to during and in preparation for release of a new system.
**In this role you will**:
- Lead, plan and deliver project communication
- Assess change impacts and develop strategies and plans to address
- Undertake stakeholder analysis, develop engagement strategies and plans
- Create the change management strategy and approach
- Develop the Change Management Plan
- Develop the project benefits management plan
- Identify, analyse, and prepare change focussed risk mitigation
- Identify and manage anticipated resistance and develop actions to address
- Support and engage Program and Project leadership in managing and communicating organisational change
- Plan, Conduct, and Continually review both training material, and training across the entire organisation.
- Evaluate and ensure user readiness and transition strategies and plans
- Define and measure success metrics and monitor change progress
- Develop the training strategy and support training efforts during deployments.
- Track and report issues that may arise during the deployment
**Selection Criteria**:
- Demonstrated 5+ years' experience in change management roles, including creation and implementation of structured change and
- Demonstrated experience in developing digital training material during continual software development lifecycles.
- Communication strategies and plans contributing to the successful delivery of complex ICT projects.
- Demonstrated experience delivering ICT projects involving significant business change.
- Demonstrated experience participating in project delivery teams comprising a mix of employees, contractors and vendors.
- Demonstrated excellent written, verbal and negotiation skills with the ability to comfortably engage with end users, project team
**Job Type**: Contract