Role Overview
We're looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent).
You'll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.
What You'll Do
Negotiate with repairers to achieve the best repair method, cost, and quality outcomes
Assess vehicles on-road and via desktop using Suncorp's assessing frameworks
Manage escalations and disputes, ensuring timely and fair resolutions
Conduct reinspection, audits, and quality checks to maintain repair standards
Support customers through repair, write-off, and settlement processes
What You'll Bring
Trade qualification (Cert III) in panel beating, spray painting, or mechanics (or equivalent experience as a Motor Assessor)
A minimum of 3 years' post-trade qualification experience
Proven experience in quote writing and assessing/estimating skills
Knowledge of repair methods, insurance codes, and compliance
Current unrestricted Australian driver's licence
What We Can Offer You
Hybrid work opportunity after completion of training
Competitive benefits including 5 days flexi leave each year
Industry-leading 20 weeks paid parental leave and 4 weeks secondary carers leave
Generous discounts on insurance products
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
Exclusive offers on more than 400 retailers including Myer, David Jones, Coles, and Woolworths
About Suncorp Group
We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance.
Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.
That comes with all kinds of exciting opportunities for you to grow your own career.
Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.
At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for assistance.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Finance and Sales
Industries: Financial Services and Insurance
Location: Adelaide, South Australia
Position type: Permanent, full-time, hybrid work after training
#J-*****-Ljbffr