Medical Front Desk Assistant
We are seeking enthusiastic and skilled medical front desk assistants to join our team. In this role, you will serve as the primary connection point for assisting customers and healthcare professionals.
This position involves managing patient, client and doctor requirements efficiently and effectively with utmost customer service. You will provide administrative assistance to our clinical team, handle phone enquiries and manage a busy phone line, book appointments and process billings.
Key Responsibilities:
* Providing exceptional administrative support to the clinical team
* Customer service and billing management
* Managing phone enquiries and handling a busy phone line
* Appointment booking and billing coordination
Requirements:
* High organisational skills and ability to work under pressure
* Fabulous customer service skills and a friendly demeanor
* Accountability and ability to maintain confidentiality
* Energetic and proactive approach to work
* Ability to exercise compassion and discretion when dealing with patients and clients
Benefits:
We offer a dynamic and supportive work environment, where you can grow your skills and career. Our team is passionate about delivering exceptional patient care and we strive to exceed expectations in every aspect of our service.
You will have the opportunity to work in a fast-paced environment, using your organisational and communication skills to deliver excellent results. We value teamwork and collaboration, and offer ongoing training and development opportunities to help you succeed.