Customer Service Representative
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We are seeking a highly motivated and enthusiastic Customer Service Agent to join our team. As a CSA, you will play a vital role in delivering exceptional customer experiences by providing safe and efficient delivery services.
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About the Role
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This is an exciting opportunity for individuals who enjoy working with people, navigating through busy streets and suburban roads, and meeting new customers every day. You will be responsible for safely driving and navigating Coles vans to deliver customer orders to their homes, as well as assisting with order picking and packing.
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About You
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To succeed in this role, you will need to possess excellent communication skills, a commitment to safety, and the ability to work flexible hours across various store trading days. A clean and safe driving record, as well as an Unrestricted Australian Drivers Licence, are also essential requirements.
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Key Responsibilities
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- Provide exceptional customer service and support during deliveries
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- Safely drive and navigate Coles vans to deliver customer orders
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- Assist with order picking and packing to ensure high-quality standards
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Benefits
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We offer a range of benefits that promote work-life balance, professional development, and employee wellbeing. These include flexible work arrangements, additional leave entitlements, and parental leave provisions.
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Culture and Values
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We pride ourselves on creating a diverse, inclusive, and welcoming work environment that values and celebrates individual differences. Our commitment to diversity and inclusion extends to recruiting and supporting candidates from all backgrounds, cultures, and abilities.
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