Technical Support Specialist
We are seeking a highly skilled Technical Support Specialist to deliver high-quality technical support for communication systems.
The role involves acting as a subject matter expert, providing around-the-clock support, and ensuring operational excellence.
Candidates should have a tertiary qualification in Electronics or Computer Systems Engineering and at least 3 years of experience in implementing or supporting sophisticated communication networks.
* Maintain and troubleshoot communication systems
* Provide 24/7 support for critical issues
* Collaborate with cross-functional teams to ensure operational excellence
This is a great opportunity to contribute to safety solutions in the public sector.
About this Role
We require an experienced Operations Engineer to join our team. The successful candidate will be responsible for maintaining and troubleshooting IP-based communication systems, providing 24x7 on-call support for critical issues, and collaborating with cross-functional teams to ensure operational excellence.
The ideal candidate will have a strong background in Electronics or Computer Systems Engineering and a minimum of 3 years of experience in implementing or supporting sophisticated communication networks.
This is an exciting opportunity for a technically-minded individual who is passionate about delivering high-quality technical support and contributing to safety solutions in the public sector.
Key Responsibilities
The successful candidate will be responsible for:
* Maintaining and troubleshooting IP-based communication systems
* Providing 24x7 on-call support for critical issues
* Collaborating with cross-functional teams to ensure operational excellence
What We Offer
In return for your expertise and commitment, we offer:
* A competitive salary and benefits package
* Ongoing training and professional development opportunities
* The chance to work with a talented team of professionals