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Recruitment Manager - Professional Division at torquejobs
Are you looking for your next career opportunity? We are seeking a Parts Interpreter to join the team of one of our Heavy Vehicle Distribution clients based in Wacol, QLD
* Starting ASAP
* Permanent full-time position
* Monday-Friday - flexible hours
* Attractive salary package
* Wacol location
Responsibilities:
* Provide customer service support to dealers/branches for technical inquiries on engine, transmission, and chassis parts.
* Collaborate with OEM partners to resolve unresolved technical queries.
* Work with internal departments on vendor availability, new part numbers, and tracking orders.
* Coordinate with PDC staff on order amendments, shipment timelines, and report issues or concerns.
* Implement standardised answers for FAQs and utilize the CRM database.
* Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
Requirements:
* Parts Interpreter experience within similar industry.
* Knowledge of heavy-duty truck, heavy-duty engine, parts and machinery.
* Excellent communication skills, written and verbal.
* Attention to detail with the ability to work unsupervised in a fast-paced environment.
* Willingness and ability to work with computer operating systems (IDS, ERA and CRM)
* Full Australian working rights
If you are interested in the above position, we want to hear from you
APPLY NOW
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales, Administrative, and Customer Service
Industries
* Truck Transportation, Automation Machinery Manufacturing, and Motor Vehicle Parts Manufacturing
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