Overview
Mandala Hospitality Group – Launceston TAS
Are you a hospitality superstar? Do you love welcoming people with a great smile each day? If so, we want to hear from you. If you want to be part of a fast-growing company that creates memorable experiences for our guests, then apply now!
Elphin Serviced Apartments are set in the heart of Launceston, Tasmania. We are a boutique, award-winning accommodation property featuring 27 well-appointed and spacious guest rooms, two- and three-bedroom apartments.
Responsibilities
* Assist with guest enquiries face to face, over the phone and via email.
* Be responsible for completing a wide variety of front office tasks, from selling the hotel's facilities to taking reservations and maintaining guest accounts, assisting guests on arrival, during their stay and up until their departure.
* Go the extra mile to provide great guest service.
* Previous reception experience highly regarded.
* Be required to multitask and work in a fast-paced environment.
* Provide guests and visitors with local information from your knowledge of the local area.
* Flexible to assist across the property in other departments as required by the needs of the business.
Qualifications
* Prior experience in hospitality & or customer service industry is preferred.
* Experience using RMS is an advantage; onsite training will be provided.
* Reliable team member with a passion for providing quality guest service.
* Good communication and time management skills with a friendly personality.
* Team players who will be hands-on in order to see their team succeed.
* The flexibility to work over a seven-day roster at a variety of times, as to the requirements of the business.
If you are reliable, passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume via Seek.
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