Human Resources Assistant | Part-Time
Location: Cairns North, QLD
Organisation: Mulgrave Complete Care
Classification: Social and Community Services Employee, Level 4 (SCHADS Award)
About the Opportunity
Are you an HR professional who thrives in a fast-paced environment and loves bringing structure to people operations?
Mulgrave Complete Care is a leading NDIS provider dedicated to empowering our participants. We are seeking a proactive HR Assistant to manage the \"engine room\" of our staff lifecycle. This isn't just a data-entry role; you will have the autonomy to develop work methods, improve procedures, and ensure our workforce remains high-performing and compliant.
Key Responsibilities
Operating under general direction, you will exercise judgment and initiative across the following areas:
End-to-End Recruitment & Onboarding: Coordinate the search for the \"perfect match\" for our participants. You will screen candidates, conduct interviews, and identify performance outcomes for new hires.
Compliance & Records Management: Develop and maintain a robust system for NDIS Worker Screening, Blue Cards, and mandatory training. You will always ensure 100% audit readiness.
Process Improvement: Contribute your expertise to establish and refine HR procedures that align with our operational objectives and the SCHADS Award.
Complex Administration: Provide high-level support to senior leadership, including data collection for workforce reporting and basic research for grant applications.
Employee Relations & Support: Serve as a knowledgeable reference point for staff regarding HR policies, ensuring all actions meet statutory and legal requirements.
Systems Management: Use your technical expertise to maintain our CRM and payroll-support databases, improving data retrieval and preservation methods.
The Ideal Candidate.
As a Level 4 employee, you are expected to manage your own time and priorities to achieve specific objectives. You should possess:
NDIS & SCHADS Award Knowledge: A sound understanding of the SCHADS Award and NDIS statutory requirements.
Technical Proficiency: Intermediate to advanced Microsoft Office skills and experience with MYOB and CRM databases.
Professionalism: High level of resilience, discretion, and the ability to handle sensitive matters with integrity - upholding the Privacy Act 1988.
Problem-Solving: The ability to set outcomes and develop work methods even where procedures are not yet clearly defined.
Prerequisites (Education & Experience)
To be successful at this level, you must meet one of the following criteria:
A relevant 4-year degree with 1 year of relevant experience; OR
A 3-year degree with 2 years of relevant experience; OR
An Associate Diploma with substantial relevant experience in HR/Admin; OR
Lesser formal qualifications with significant years of expertise gained through previous appointments. At least 2 years working as a Payroll Data entry and experience working with rostering.
Why Join Us?
Mulgrave Complete has People first and processes to support this objective, you will have the chance to contribute to an awesome team of dedicated individuals, supporting those who support our communities most vulnerable.
Autonomy & Variety: Enjoy the freedom to act within defined objectives and take true ownership of your workspace.
Growth Potential: Join a respected provider that values initiative and promotes from within.
Supportive Leadership: While you work independently, senior management is always available to provide guidance on complex matters.
How to Apply
Ready to take ownership of HR operations in a values-driven organisation?
Please email your resume and a cover letter outlining your suitability for a Level 4 role to .
Job Type: Part-time
Pay: $69,544.80 – $85,292.89 per year
Expected hours: 30 per week
Work Location: In person