Main area Team Administrator Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (30 hours per week) Job ref 301-BK-25-7591128
Employer Midlands Partnership University NHS Foundation Trust Employer type NHS Site CAMHS Tamworth Town Tamworth Salary £24,071 - £25,674 per annum (pro-rata_ Closing 30/03/2026 23:59
Team Administrator
NHS AfC: Band 3
Job overview
We have an opportunity for a Team Administrator to join our Child and Adolescent Mental Health Services (CAMHS) team based in Tamworth.
You will be working in a small supportive team alongside another team administrator and a medical secretary.
We are looking for someone who can work on their own initiative, organise their workload without direct supervision on a daily basis, and who can ensure deadlines are met. Duties will include typing of letters and reports and managing an email inbox. You will be responsible for coordinating and providing reception cover and room bookings on behalf of services accessing the building. If you feel this is you, we would love to hear from you!
This role is working part time 30 hours per week, over 4 days. You must be able to commit to working a Monday and Friday, optional day off to be a Tuesday, Wednesday or Thursday. Hybrid working could be considered once probationary period is completed.
Main duties of the job
* Typing letters and reports including audio typing
* Monitoring of an individual or team inbox
* To deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
* Provide reception cover and coordinate room bookings on behalf of all the services within the building.
* Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team.
* Providing cover for other administrative colleagues during staff absence
* Dealing with patient/public enquires about services - liaising with professionals where required and elevate as appropriate
* To collect and input statistical information as required and ensure that reports where requested are delivered within timescales.
* Making bookings and cancellations e.g. training places, rooms and interpreters.
* Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person's attention in a timely manner
Working for our organisation
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
* North Staffordshire Combined Healthcare NHS Trust
* Midlands Partnership University NHS Foundation Trust
* University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
This will be the case for 7 calendar days from: 17/03/2026 to 23/03/2026 following this the vacancy will be open externally.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.
Person specification
Qualifications and Trainings
* Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
* RSA Stage III Word Processing / Text Processing or equivalent
* ECDL/CLAIT IT qualification or equivalent
* NVQ/ Level 3 Business administration
* Audio typing experience
Experience
* Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
* Experience of dealing with sensitive/distressing issues
* Previous experience of data input
* Experience of using Rio
SKILLS, KNOWLEDGE & ABILITIES
* Demonstrate the ability to prioritise workload in order to meet deadlines
* Demonstrate an understanding of the importance of effective team working
* Demonstrate an understanding of the importance of confidentiality
* Demonstrate a high level of communication skills, both written and verbal
* Excellent organisational skills and work on own initiative
* Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
* Provide training/advice to other team members on use of computer packages
PERSONAL ATTRIBUTES
* Demonstrate a willingness to undertake further training and identify own development needs
* Flexible and adaptable approach to work
* Ability to travel if required
Employer certification / accreditation badges
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