Description
InvoCare is on an exciting journey of cultural transformation — and we're looking for a strategic, creative, and people‑centered Communications Manager to help shape the way our employees connect, engage, and thrive.
If you're passionate about storytelling, employee experience, and bringing organisational culture to life, this is a role where your impact will be felt every day.
About the Role:
As our Communications Manager, you'll lead the development and delivery of internal communication strategies that strengthen engagement, alignment, and connection across our diverse workforce. Partnering closely with the Chief People Officer, P&C Leadership Team, and senior stakeholders, you'll ensure our people receive clear, consistent, and compelling communication that reflects our values and supports our strategic priorities.
This role is perfect for someone who thrives in a collaborative environment, enjoys influencing at all levels, and brings a blend of strategic thinking and hands‑on content creation.
What You'll Be Doing:
Internal Communications Strategy
* Design and deliver internal communication strategies aligned with our values and business goals.
* Develop messaging frameworks for key initiatives, change programs, and leadership updates.
* Lead the execution of our Employee Value Proposition (EVP) across internal and external channels.
Employee Engagement
* Partner with P&C and business leaders to support engagement initiatives including surveys, events, and recognition programs.
* Create campaigns and content that promote inclusion, wellbeing, and connection.
* Champion the benefits of working at InvoCare through engaging, EVP‑aligned messaging.
Content & Channel Management
* Manage key communication channels including intranet, newsletters, town halls, and digital signage.
* Write, edit, and produce high‑quality content for diverse employee audiences.
* Collaborate with our internal marketing team to ensure brand consistency.
Stakeholder Partnership
* Equip leaders with communication toolkits and coaching to support effective message delivery.
* Work cross‑functionally with Marketing, Corporate Affairs, and project teams to ensure alignment.
* Balance local and group communication needs across regions and business units.
Measurement & Continuous Improvement
* Monitor communication effectiveness using analytics and employee feedback.
* Report insights to senior leadership and drive continuous improvement.
Leadership & Governance
* Ensure compliance with communication policies, governance frameworks, and brand standards.
* Promote safety, wellbeing, and psychosocial awareness in all communication activities.
What You'll Bring:
* Bachelor's degree in Communications, PR, Marketing, or related field.
* 8+ years' experience in internal communications or employee engagement.
* Proven ability to deliver strategic communication plans.
* Exceptional writing, editing, and storytelling skills.
* Experience with digital communication platforms and analytics tools.
* Strong stakeholder management and influencing capability.
* Project management excellence with the ability to juggle competing priorities.
* Experience in change communication and organisational development is highly valued.
Why Join InvoCare?
You'll be part of a purpose‑driven organisation that supports families and communities during life's most important moments. We're committed to building a culture where our people feel valued, supported, and connected — and you'll play a key role in shaping that experience.
If you're a strategic communicator who loves crafting meaningful employee experiences, we'd love to hear from you. Apply now and help us bring our culture and values to life across InvoCare.