Overview
Medical Reception Role within a Friendly and Supportive Team at Icon Cancer Centre – St Vincent's Northside, Chermside. Brand-new cancer centre in St Vincent's Private Hospital, Northside in Chermside. Permanent Part Time (4 days/week, Monday to Friday).
What You'll Be Doing
* Greeting patients and assisting with personal detail collection and data entry
* Scheduling appointments with care and precision
* Handling phone enquiries with professionalism and empathy
* Processing patient billing, including Medicare and Private Health claims
* Tracking and supporting each patient's administrative care journey
* Managing and maintaining accurate patient records
* Assisting our WHS Officers and committees with their responsibilities
* Living and promoting Icon's values in everything you do
About You
You're an experienced Medical Secretary, Receptionist or Administrator who thrives in a fast-paced, patient-focused environment. You bring a positive attitude, strong attention to detail, and a genuine passion for helping others. If you're someone who takes pride in delivering outstanding customer service and enjoys being part of a collaborative team, we'd love to hear from you.
What You'll Bring
* Previous experience in a medical or healthcare setting (highly desirable)
* Familiarity with Medicare, DVA and Private Health Insurance processes
* Strong organisational and time management skills
* Clear and confident communication – both written and verbal
* Competence in Microsoft Word and Excel
* A commitment to excellent client service
* Basic understanding of medical terminology
About Icon
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. Icon Group is focused on delivering high-quality cancer care across medical oncology, haematology, radiation oncology, research, and related services to provide integrated, end-to-end care. The group comprises nearly 4000 team members, a network of over 350 doctors, more than 50 cancer centres, six compounding facilities, and 70+ pharmacies.
For more information, visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from diverse backgrounds.
Icon Group is committed to managing the risk of transmission of specified vaccine-preventable diseases (VPDs), including COVID-19. Some roles may require evidence of vaccination or non-susceptibility to specified VPDs.
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