Sofitel Gold Coast Broadbeach invites you to join a world where French elegance meets coastal luxury. Located just moments from the golden sands of Broadbeach, our five‐star hotel offers 296 beautifully appointed rooms and suites, with sweeping Pacific Ocean or Hinterland views, and an array of dining options.
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.
Job Description
A Career that lets your passion shine:
As a Business Development Manager, you will play a defining role in shaping the commercial success of the hotel. With sharp commercial instincts and a passion for building meaningful client relationships, you will identify, secure and grow the premium business that positions Sofitel as the destination of choice for conferences, events and group travel.
Key Responsibilities:
* Drive proactive sales activity across MICE, corporate, social events, sporting and group segments
* Identify, qualify and convert new business through structured prospecting, telemarketing and client engagement — securing a minimum of ten sales appointments each week
* Nurture and grow key accounts to maximise total account value across rooms, conference, food & beverage and hotel services
* Conduct site inspections, familiarisations and client appointments with precision and Sofitel finesse
* Represent the hotel at trade shows, industry forums and sporting events to elevate brand presence and unlock new opportunities
* Prepare tailored proposals, RFP responses and commercial agreements, negotiating with confidence within approved rate structures
* Convert MICE enquiries for both short-term and forward-year business through disciplined trace and follow-up
* Coach and mentor Sales Executives and Coordinators, building team capability and consistent commercial outcomes
* Partner with Revenue, Marketing, Operations and our Sofitel sister properties to align strategy and uncover cross-sell opportunities
* Uphold Sofitel brand standards with professionalism, pride and a commitment to the art of French hospitality
Qualifications
What you will bring to the role:
* Proven experience in sales, ideally within a luxury or premium hospitality environment
* A track record of driving enquiries, converting new business and delivering against revenue targets
* A commitment and passion for delivering refined, five-star service
* Strong commercial acumen with the ability to manage a pipeline, prepare compelling proposals and negotiate with confidence
* Exceptional attention to detail and pride in presentation — both in your work and personally
* The ability to work collaboratively across departments and influence at all levels
* Flexibility to travel interstate and work across evenings, weekends and out-of-business hours as required
* Excellent time-management skills and a proactive approach to building relationships and uncovering opportunity
Additional Information
Thrive in our Sofitel Gold Coast Broadbeach community:
* A chef prepared meal complimentary on every shift
* Laundered uniforms to have you looking and feeling your best
* A complimentary Sofitel night's stay each year,including breakfast,to celebrate your work anniversary
* Global discounts across Accor hotels, restaurants, and experiences
* An additional paid day off during your birthday month
* Personalised reward program curated to suit your lifestyle
* Discounted onsite parking, secure bike storage, and convenient access to public transport
* Walking distance to Broadbeach's best dining, shopping, and coastline
* Leaders who invest in your development, coaching, and long-term career
Sofitel Gold Coast Broadbeach is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are welcome to let us know. Aboriginal and Torres Strait Islander persons are encouraged to apply.
Please note:Full Australian working rights are required for this role.
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