Join to apply for the Case Manager, Workcover role at Yarra Trams5 days ago Be among the first 25 applicantsJoin to apply for the Case Manager, Workcover role at Yarra TramsGet AI-powered advice on this job and more exclusive features.At Yarra Trams we aim to provide our passengers with world-class transport services. The Injury Management Team is seeking to recruit a professional case manager to provide administrative support to the Injury Management team, prepare return to work programs and work with Manager, Medicals & Rehabilitation to develop strategies on proactive management of claims.ResponsibilitiesManage end-to-end WorkCover claims, including lodgement, documentation, invoice processing, and wage reimbursements in Quickclaim.Coordinate return-to-work plans in collaboration with injured employees, managers, unions, and medical providers.Act as liaison between stakeholders such as insurers, legal teams, WorkSafe, investigators, and rehabilitation providers.Prepare and submit required reports, including first 10-day updates and regular performance reports.Oversee purchase orders and ensure timely processing of WorkCover-related invoices with Payroll and Accounts Payable.Support training development and delivery for injury and medical management activities.Provide general administrative support to the Injury Management and broader Safety team, including meeting coordination.SkillsProficient in Elumina, Quickclaim, and Microsoft Office applications.Strong verbal and written communication skills, with the ability to engage diverse stakeholders.Effective case management aligned with Just and Fair Culture principles.Skilled in facilitating return-to-work discussions and stakeholder collaboration.Analytical mindset with sound problem-solving, planning, and administrative abilities.Awareness of financial implications related to workers’ compensation and premium management.Experience & knowledgeSolid understanding of the WIRC Act and WorkCover legislation.Proven experience in end-to-end WorkCover claims and entitlement management.Skilled in early intervention and personalised case management strategies.Ability to manage complex situations with professionalism and timely resolution.Familiarity with claims milestones, including entitlement calculations and processing.Strong drive to apply relevant qualifications or customer-focused experience in injury management.Knowledge of tram classes is an advantage, but not essential.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesTruck TransportationReferrals increase your chances of interviewing at Yarra Trams by 2xSign in to set job alerts for “Case Manager” roles.Melbourne, Victoria, Australia 2 weeks agoExpression of Interest - Case Manager - Melbourne VICMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoWest Melbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$100,000.00-A$143,000.00 2 weeks agoCase Manager (HCP and NDIS) - Business Development FocusSouth Morang, Victoria, Australia 4 days agoShort Term Restorative Care Case ManagerMulgrave, Victoria, Australia 2 weeks agoGlobal Case Management Manager (Employee Relations)Melbourne, Victoria, Australia 2 weeks agoTrainee Case Manager - Workers CompensationMelbourne, Victoria, Australia 1 month agoTrainee Case Manager - Workers CompensationMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 3 months agoCase Manager - Community Based Transition Care ProgramFootscray, Victoria, Australia 15 hours agoAboriginal Social and Emotional Wellbeing WorkerFootscray, Victoria, Australia 2 weeks agoRehabilitation Consultant – Psychologist / Rehab Counsellor / Social WorkerMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoFootscray, Victoria, Australia 15 hours agoSunshine, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$145,000.00-A$165,000.00 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoHeadspace Private Practitioner - Psychologist Psychiatrist GP Social Worker Occupational TherapistMelbourne, Victoria, Australia 2 months agoSenior Value & Strategy Consultant - HR & Finance TransformationMelbourne, Victoria, Australia 4 days agoFood Hygiene & Safety Manager Club Med ResortMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoRichmond, Victoria, Australia 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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