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Partner operations manager

Melbourne
Australian Red Cross Lifeblood
Posted: 23 October
Offer description

* Permanent Full-Time hours per fortnight
* Salary range between $150- $180K + Super + Salary Packaging
* Melbourne Processing Ctr

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.


About the role

We are currently seeking a Partner Operation Manager -Transfusion Science. As a key relationship owner in the service delivery for Australian Health Partners (AHPs), the Partner Operations Manager will support and lead the Partner Operations- Transfusion Scientists group located across Australia, providing a national network of Transfusion and operational support coverage. The role will ensure a standardised national approach is implemented with regional teams for health service partners through the successful delivery of agreed work plans and delivery of organisational strategy for our operational healthcare partners.

Reporting to Director of Partner Operations the role will be responsible for developing and advancing key external operational relationships including but not limited to laboratory management, hospital management and executive leaders for the purpose of understanding and representing health service partner needs while delivering to the Lifeblood and directorate strategy.

Sound interesting? Here's what we're looking for:

* Tertiary qualifications in Bachelor of Science/Medical Science/Biomedical Science with background in Transfusion Science or related analytical discipline.
* Ability to develop effective interpersonal relationships and consult with a range of external and internal stakeholders.
* Demonstrated experience in managing and leading teams over an extended period.
* Proven ability of achieving results by leveraging organisational skills through effective prioritisation, decision-making, and time management.
* Support the team of Transfusion Scientists in maintaining a collaborative relationship with Australian Health Partners.
* Exceptional communication and presentation skills, with the ability to strengthen partnerships while effectively engaging with executives.
* Track record in driving systemic improvements autonomously through analysis and process advocacy, managing complex collaborative partnerships while also being trusted specialist advisor to internal & external stakeholders.
* Experience working in a highly regulated environment (TGA regulations, NATA and NPAAC) with commitment to safety and quality.
* Comfortable attending industry conferences and events which may require travelling interstate & can be outside of regular working hours.
* Technical & Digital Aptitude

This is a permanent full-time opportunity. The role will require blend of onsite work from one of our Processing/Distribution Centres with interstate travel as required with some flexibility to WFH.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

* Ability to purchase additional annual leave
* Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
* 14 weeks paid parental leave - no waiting period for either parent
* Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
* Plus, many more

Is Lifeblood your reason? Apply NOW

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rashmi Malhotra via

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion.

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