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Banking consultant, noarlunga centre sa (adelaide)

Adelaide
ANZ
Posted: 29 September
Offer description

About the Role
At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they're buying a home, building a business, or saving for things big or small. As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a team-oriented team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Role Type:
Casual
Role Location:
Shop 58-59 Beach Road, Noarlunga Centre SA 5168
Work Hours:
casual
Responsibilities
Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
Actively participate in and support bank programs and initiatives.
Take responsibility to 'know your customer' from a risk perspective, and
Ensure compliance with ANZ and branch policies and procedures.
What will you bring?
Exceptional customer focus - retail experience is an advantage.
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
Ability to multi-task and highly adaptable to change and ambiguity.
Willingness to work in a team-oriented team environment.
Sound understanding of compliance, and
Excellent communication and interpersonal skills.
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We offer flexible working arrangements and a range of benefits including health and wellbeing services and discounts on selected products and services from ANZ and more. We celebrate diverse backgrounds and perspectives and welcome applications from everyone. If you require adjustments to our recruitment process or the role itself, please let us know on your application.
To find out more about working at ANZ, visit. You can apply for this role by visiting ANZ Careers and searching for reference number 102967.
Job Details
Job Posting End Date:
02/10/2025, 11.59pm (Melbourne Australia)
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📌 Banking Consultant, Noarlunga Centre Sa
🏢 Anz
📍 Adelaide

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