Job Overview
The Medical Secretary role is a vital part of our team, where you'll make a genuine difference in the lives of patients receiving cancer treatments.
This permanent part-time opportunity supports consultant doctors and requires excellent organisational skills, attention to detail, and a passion for providing exceptional service.
Key Responsibilities
* Be the friendly first face: Greet every patient with warmth and compassion, making them feel comfortable and cared for from the moment they walk in.
* Keep things running smoothly: Manage incoming calls, answer patient inquiries, and schedule appointments.
* Precision in action: Maintain top-notch attention to detail when entering patient information, processing billing, and managing patient records.
* Guide patient journeys: Monitor and oversee administrative care paths, ensuring every step is smooth and efficient for the patients you support.
* Handle sensitive information: Safeguard confidential patient information and ensure accurate management of medical records.
What We're Looking For
* Strong organisational skills: You can manage your time like a pro, juggling multiple tasks while staying calm and collected.
* Exceptional communicator: Your ability to connect with patients, carers, and colleagues helps build trust and ensures seamless communication.
* Tech-savvy: You're proficient in Microsoft Word and Excel, and ready to tackle administrative tasks with ease.
* Client service superstar: You're passionate about providing exceptional service, creating a positive experience for every person you interact with.