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Program services manager

Lismore
Open Minds
Posted: 9 December
Offer description

Ready to lead programs that make a real difference in mental health and community wellbeing? Join us as our Program Services Manager and help shape services that change lives.

As Program Services Manager, you'll oversee the coordination and delivery of services at our Medicare Mental Health Centres in Coffs Harbour and Lismore, as well as our pop-up service in Kempsey. This role is pivotal in driving our vision, strategic planning, and policy development while ensuring best practice, timely, and holistic support for people accessing our services.

What You'll Do

* Build and maintain strategic partnerships within the local community and with key stakeholders.
* Provide oversight of programs, governance infrastructure, and continuous improvement across systems, processes, and protocols.
* Work closely with the Clinical Services Manager to lead a diverse team delivering comprehensive services to adults experiencing emotional distress, mental health challenges, crises, and addiction, as well as their families and caregivers using an inclusive "no wrong door" approach.

About YouWe're looking for a strategic thinker and inclusive leader who thrives in a dynamic environment. Key qualities include:

* Strong ability to build and maintain internal and external relationships that drive successful initiatives.
* Experience managing multiple, complex projects, including systems improvements and stakeholder engagement.
* Comfortable working across a broad range of priorities while delivering quality outcomes.
* Tertiary qualifications in mental health, health service management, or a related field (postgraduate desirable).
* Experience in cross-cultural settings, particularly with First Nations People.
* Demonstrated skills in budget planning and financial management.

Why Join Us?

* Work in a vibrant centre with a passionate team serving the Lismore community.
* Salary packaging up to $15,900 tax-free income.
* Strong leadership culture that fosters engagement and growth.
* Employee Assistance Program and rewards program with discounts on hundreds of brands.
* Access to an on-campus gym at Southern Cross University.

Applications close January 5th 2026, but we'll be reaching out to candidates before then so apply now We can't wait to meet you.

For queries contact Rik Barker on or to apply hit 'Apply now'.

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.

Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations

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