Join forces with a prestigious Federal Government Agency as they seek accomplished Case Managers to tackle critical challenges head-on. Are you a proactive problem-solver with a burning desire to make a meaningful difference? This is your chance to showcase your leadership skills and contribute to resolving complex issues that impact countless lives. Don't miss out on this exceptional prospect!
- Located in Perth, Western Australia
- Up to 12-month fulltime casual assignment, with the possibility of an extension, pending business requirements.
- APS6 Equivalent $60 + per hour + Superannuation
**About the role**
The position is a team leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.
Responsibilities may include but are not limited to:
- Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the agency.
- Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
**About you**
- Exceptional communication and teamwork skills
- Previous experience in high level case management is highly desirable
- Territory qualification will assist in this role
- Experience working with AAT matters
- Be able to provide assistant support to all team members
- Must be an **Australian Citizen**:
- Able to pass national police check and working with children check
- Excellent customer service skills, working closely with many families, participants, court, internal and external stakeholders.
- 1-2 years of leadership experience as a minimum is required.