About The Team
Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long‐lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australians eat and live better every day. And the best part? We're all so different. We bring diversity of thought, backgrounds and experience to every Business Unit across Coles Supermarkets and Liquor.
About The Role
We're seeking a Transformation & Delivery Manager to play a pivotal role in delivering large‐scale strategic change across our Commercial function. This is a high‐impact role for a transformation‐focused individual contributor who thrives on turning strategy into action, delivering complex initiatives, and embedding new ways of working in a fast‐paced, matrixed environment. Reporting to the Senior Manager, you'll lead the execution and delivery of major transformation programs, partnering closely with senior stakeholders across Commercial, Finance, Supply Chain, Operations and Centres of Excellence. Your work will directly influence how we plan, govern and deliver change, ensuring initiatives are outcome‐driven, well‐governed and embedded sustainably across the business.
Responsibilities
* Lead the end‐to‐end delivery of major transformation initiatives, from defining scope and outcomes through to execution, change adoption and benefits realisation.
* Own project governance, planning and delivery rhythms, ensuring initiatives are delivered on time, on brief and to agreed outcomes.
* Act as a change agent, embedding new tools, methodologies and ways of working across Commercial and adjacent teams.
* Drive cross‐functional collaboration, navigating complex stakeholder landscapes and aligning teams around shared objectives.
* Track impact, measure outcomes and continuously refine delivery approaches to scale success.
* Translate enterprise and Commercial strategy into clear, actionable roadmaps and delivery priorities.
* Leverage data and insights to inform delivery decisions, prioritisation and investment trade‐offs.
* Partner with senior stakeholders to build compelling cases for change and support effective decision‐making.
* Champion future‐fit delivery practices that improve clarity, accountability and consistency.
* Identify opportunities to uplift transformation capability across teams through improved process, governance or ways of working.
About You And Your Skills
You are a seasoned transformation or delivery professional who brings structure to ambiguity and momentum to complex environments. You're commercially savvy, outcome‐focused and known for your ability to bring people with you through change. Your real strength lies in delivering complex transformation at scale and turning strategy into tangible results.
* Proven experience in retail, FMCG, consulting, transformation or a related commercial field.
* Strong exposure to merchandising, category management or space planning.
* Proven experience developing strategy and/or delivering transformation programmes in complex organisations.
* Demonstrated capability in insights generation and analysis using diverse data sources.
* Familiarity with customer segmentation, store clustering and tailored ranging concepts.
* Experience leading or supporting large‐scale business projects (>$5m benefit/cost).
* Strong strategic thinking, problem‐solving and communication skills with the ability to simplify complexity.
* A proactive mindset with the confidence to challenge, innovate and inspire change.
What's in it for you?
* Flexible working options – we actively encourage a positive work‐life balance and provide hybrid working options.
* Office perks – gym facility and fitness classes, free parking, BBQ area, mini‐Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday programme and more.
* Discounts – eligible team members receive a 5% discount all year round on Supermarket and Liquor purchases, with additional periods of double discount (10%) at various times, as well as hotdeals exclusive to team members.
* Recognition – give and receive recognition linked to our Coles values through our digital platform 'mythanks', accumulating points to redeem in the online shop for gifts and electronic gift cards.
* Learning and development – a variety of career development programmes and job‐specific training.
* Paid parental leave – permanent team members receive paid parental leave.
* Investment in your future – an annual team member share plan allowing pre‐tax salary sacrifice to purchase Coles Group shares.
About The Recruitment Process
We're continuing to build a gender‐equitable team and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability.
EEO Statement
We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability.
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