Overview$35.58/hour + super | ASAP start | 3-month contract + extensionsLooking to put your communication and organisational skills to work in a fast-paced, supportive environment?
Our client is on the lookout for a Virtual Receptionist to handle high-volume inbound calls, manage customer requests, and provide seamless support across the business.This role is perfect for someone who thrives under pressure, works autonomously, loves problem-solving, and can deliver exceptional customer service while working remotely.Location & DetailsLocation: Work From Home (must have your own laptop, headset & reliable WiFi)Start Date: ASAPDuration: 3 months (with potential to extend)Hours: Rostering across Monday to Friday, 7:30am – 5:30pm (working 37.5 hrs each week)Pay Rate: $35.58/hour + superKey ResponsibilitiesManage approx.
150 inbound calls per day through a call queue.Triage and transfer customer enquiries to the appropriate departments.Conduct follow-up emails and outbound calls as required.Complete general administrative support tasks.Use systems including Outlook, Microsoft Teams, and Genesys effectively.What We're Looking ForPrevious experience in a call centre, reception, or customer service role.Excellent communication and organisational skills.Ability to work in a fast-paced environment with attention to detail.Tech-savvy and confident with multiple systems.A proactive and reliable approach to work.Why You'll Love This RoleFully remote – work from the comfort of your home.Chance to work with a reputable and established organisation.Potential for long-term opportunities and upskilling depending on performance.Great hourly pay + superannuation.
#J-18808-Ljbffr
📌 Virtual Receptionist
🏢 Weploy
📍 Bunbury