Service Manager - Offender Intervention and Family Support
* Join a values driven, life friendly organisation
* Full time (1.0 FTE) permanent opportunity based in East Perth
* $137,592 + 12% Super + Salary Packaging
Connect & Respect is a statewide, court‐mandated behaviour change program delivering evidence‐based interventions for individuals who use violence in families and communities. The program contributes to Anglicare WA's integrated response to family, domestic and sexual violence, with a strong focus on accountability, safety, and behaviour change outcomes.
As the Service Manager – Offender Intervention and Family Support you will provide strategic and operational leadership of the Connect & Respect program, ensuring high‐quality service delivery, achievement of contractual outcomes and continuous improvement. The role works collaboratively with internal leaders, funding bodies, and sector partners to strengthen and evolve service responses, identify emerging opportunities associated with our areas of knowledge and expertise, and support the development of integrated justice and specialist service initiatives aligned to organisational priorities.
This role also contributes to the development of innovative justice and family violence service responses and opportunities to strengthen integrated offender intervention and victim survivor support systems across WA.
This is a full time (37.5 hours per week - 1.0 FTE) permanent position based in East Perth. The successful candidate must be willing and able to travel within WA and interstate as required.
About you
* Tertiary degree qualifications in Psychology, Social Work, Criminology or counselling with eligibility for professional registration with the relevant accrediting body.
* Demonstrated experience delivering integrated FDV interventions, including perpetrator behaviour change and victim survivor support responses.
* Demonstrated experience managing criminogenic prison and community‐based behaviour change programs, including rolling groups, closed groups and court mandated service delivery.
* Proven experience managing staff performance, including recruitment, onboarding, supervision, development, and handling performance or conduct issues fairly and responsibly.
* Demonstrated experience delivering mandated community services, including men's behaviour change programmes within a family and domestic violence context.
* Strong understanding of victim support, perpetrator accountability frameworks and the role of coordinated system‐based responses to FDV.
* Demonstrated ability to manage competing demands and work effectively under pressure.
* Experience managing multiple programme budgets and overseeing contract performance and compliance.
* Demonstrated expertise preparing and contributing to tender grants and applications for funding.
* Well- developed knowledge of the community services sector, including Government and not‐for‐profit organisations.
* Ability to be innovative and flexible.
* Exceptional communication and interpersonal skills.
The successful candidate must possess a current National Police Clearance valid within one year, WA Working with Children's Check and WA Driver's Licence. They must be able to obtain and maintain a Department of Justice Contractor Security Clearance.
Impact and benefits
Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
We provide an inclusive, life friendly environment that places people at the heart of all our work and encourages broad thinking, curiosity, creativity and best practice. In return you will receive:
* Starting salary of $137,592 per annum plus 12% superannuation.
* Salary sacrifice options up to $15,900 of pre‐tax income per year.
* Additional 8 days of leave per year.
* Flexible, life friendly working conditions.
* Relocation benefits (if applicable).
Child Safe
Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive
We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at the time of application.
Uluru Statement from the Heart
Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement for a better future.
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