Job Opportunity:
An exciting opportunity has arisen for a care professional to join our specialist practitioner service.
About the Role:
The post holder will be required to implement supervised clinical tasks as directed by the specialist practitioner in a range of community settings.
You will be required to work closely with clients and their families so communication and compassion are essential requirements for this role.
The post holder will be required to comply with the standards and priorities set by the specialist practitioner for Motor Neurone Disease.
Responsibilities:
* To be responsible for own clinical administration as well as clerical administration related to the caseload according to Departmental and Trust policies relating to the format and security of patient records.
* To monitor equipment and resources needed within clinical area, and to suggest requests for new items when necessary through line managers.
* As directed by the specialist practitioner for Motor Neurone Disease, contribute to the implementation and delivery of telephone triage, telephone reviews and advanced booking of patients thereby releasing clinical time.
* To Motor Neurone Disease Multidisciplinary meeting management through planning, documenting of minutes and circulation as directed by the specialist practitioner.
* To assist in the preparation and delivery of training and to participate in evaluation of the effectiveness of the training given.
* To assist the specialist practitioner for Motor Neurone Disease in informing and supporting patients, relatives, carers and significant others presenting information clearly in order to reduce the impact of symptoms of Motor Neurone Disease in everyday life.
* To participate in monitoring of clinical outcomes and effectiveness and to implement audit activity in line with service and professional clinical governance requirements in liaison with the specialist practitioner and MDTs.
* To provide appropriate and timely client related correspondence according to Trust, professional and service requirements including the requirements of other relevant and involved agencies.
* To carry out assigned tasks to support the specialist practitioner as required such as providing accurate and timely information regarding caseload pressures, collating outcome measures, operating databases and other clinical administrative tasks.
Person Specification:
Qualifications:
* NVQ Level 3 (or equivalent) in relevant subject
* Good standard of secondary education
* IT Qualification (e.g. ECDL)
* OCR/RSA Secretarial Qualification (or equivalent)
Experience:
* Experience of secretarial or administrative work/activity
* Previous work/voluntary/clinical placement work in a health care environment
* Ability to work effectively in a team
* Ability to communicate clearly and concisely both verbally and in writing, including observation, empathy, listening skills and the ability to follow instructions from senior staff
* Ability to work independently with developing organisational, problem solving, negotiation and planning skills
* Developing ability to reflect on own practice, knowledge and skills
* Excellent interpersonal skills including ability to empathise
* Ability to use Microsoft Office products- Excel, Outlook, Access, Teams
* To communicate at all levels by telephone and face to face
* To respond to telephone enquiries and to take accurate messages
* To follow instructions and procedures and work to tight deadlines under pressure with conflicting demands
* Ability to plan and prioritise own workload
* To understand work related boundaries and the ability to refer matters of importance to senior colleague
* Multi-disciplinary working or experience in health and social care setting
* Experience working with people with communication difficulties
* Basic knowledge and understanding of acquire neurological disorders
* Disclosure and Barring Service Check