Do you want to be part of a team that exceeds sales targets and provides outstanding customer service?
Job Description:
The ideal candidate will have experience in supervising or managing a team, with sound sales experience in retail or a related field. The ability to inspire trust, integrity, fairness, and professionalism is essential for success in this role.
As a member of the store management team, you will be responsible for ensuring the store meets its sales and profitability targets while providing exceptional customer service. This includes leading, developing, and supporting staff to meet individual sales plans and exceeding client development goals.
* Build relationships with internal and external clients
* Nurture and develop our client portfolio through meaningful commercial outreach
* Support the Store Manager in organizing and hosting events for clients
* Create exceptional experiences for our clients - always going above and beyond
* Become an expert on product and sales training modules
* Assist in supervising, developing, and training designated staff and supervisors
* Assist with recruitment and delivery of onboarding for new starters
* Key-holder responsibilities, such as opening and closing the store
Requirements:
The ideal candidate will have:
* Minimum three years supervisory or management experience
* Sound sales experience in retail or relevant customer-related experience (i.e., hospitality, events, banking)
* Experience in sales generation and managing the achievement of sales results
* Experience working towards targets and KPIs
* Experience in organizing events (a plus)
* Proven ability and desire to work in a fast-paced environment
* Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations)
* Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Benefits:
Generous salary & bonus, employee discounts, and milestone gifts
High-performing, caring, fun, and dynamic team
Culture focused on wellbeing, innovation, and growth
Endless career opportunities with the largest luxury group
Never-ending training and individual up-skilling opportunities
Great mentoring from highly experienced management teams
About Us:
Tiffany & Co. has been defining style and celebrating love stories since 1837. We have a long history of excellence in quality, innovation, and craftsmanship. Our commitment to excellence extends to our people, who are the heart of our organization.