OverviewJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer growth opportunities and flexible benefits to suit you at every stage of your life and career.Typical earnings start at $70,827 p.a. + super (including penalty rates), with opportunities to earn above $90K p.a. + super.
From March 2026 (pending Fair Work Commission approval), typical earnings increase to $75,077 p.a. + super, with opportunities to earn above $95K p.a. + super.
Hourly rates increase as you achieve Correctional Officer Level 2 and Level 3.5 weeks annual leave and every second weekend off – a 7-day fortnight roster.
Uniforms and lunch provided.
24/7 access to medical & mental health support via Sonder.
Flexible salary packaging options.
Ongoing career progression and development opportunities.
A supportive, team-first environment with trusted leadership.Refer a Friend – Get Rewarded
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Conditions apply.ResponsibilitiesAs a Correctional Case Officer, supervise and manage inmates while promoting rehabilitation and reintegrationConduct searches, monitor inmate activities, and maintain a structured, secure environmentUse communication and problem-solving skills to defuse tense situations and maintain orderWork closely with multidisciplinary teams to ensure inmate welfareQualifications and requirementsWillingness to complete Certificate III in Correctional Practice (fully funded)Strong communication, empathy, and resilienceAbility to stay calm under pressure and solve problems with sound judgmentPhysical fitness to meet role demandsA valid Driver's LicenceAs this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessmentContactHave questions?
Reach out to Kirsty (TA Lead) on +61 8 8432 2524; we'd love to chat.About SercoAt Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe.
Our work touches millions in Australia, New Zealand, and Hong Kong, with opportunities across Health, Defence, Maritime, Justice, Immigration and Community Services.We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability.
By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.Important notesAs part of the application process, shortlisted candidates will undergo a Police Check and full probity assessment.Featured jobCorrectional Case Officer28d ago
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