DPS are seeking multiple Business Analysts to work across a range of different projects and industries.
Scope of Works:
The Senior Business Analyst(s) will be responsible for a full range of business analysis tasks including requirements planning and management; requirements elicitation, analysis and documentation; and capturing existing business processes and proposed changes. The Senior Business Analyst will be required to support the relevant Project Manager or Director in the execution of the project approach and associated plan working with the business, project team members and the vendor/s as required.
Key Duties and Responsibilities:
• Facilitate workshops, interviews, and focus groups with stakeholders to elicit, analyze and document business, functional and non-functional requirements, and management of requirements traceability.
• Conduct walkthroughs to validate and obtain approval of business analysis outputs.
• Provide business analysis support relevant to provision of requirements support and clarification throughout a full project development or implementation lifecycle.
• Undertake and support testing activities including preparing and executing test plans and cases.
• Applying business analysis techniques and tools to document requirements, objectives, outcomes, processes, procedures, work instructions and workflows.
• Delivering project documentation in alignment with DPS project management frameworks, on time, to expected quality standards as per scope and as agreed with the Project Manager.
• Managing sensitive information and maintaining records in line with information management policies.
Essential Skills and Experience
• A minimum 6+ years' experience as a Business Analyst/Senior Business Analyst, including experience in requirements gathering, business process analysis/modelling, process mapping and information analysis/modelling, planning, design, testing and system integration, using industry standard techniques in a complex business environment.
• Experience mapping business requirements and processes to the functionality of a product whilst identifying gaps and opportunities.
• Demonstrated experience in being able to provide a holistic, human centered approach to the design of digital products, defining their form, behavior, and content, drawing on a range of skills encompassing user research; interface, interaction and information design; project and time management, technical writing and usability testing.
• Experience in managing information requirements in line with approved record keeping and information management policies and including traceability of business requirements.
• High level analytical skills and organizational skills with good attention to detail and ability to think laterally and conceptually.
• Highly effective client liaison, change management and facilitation skills.
• Demonstrated experience working in a collaborative environment with high performing teams with high priority deliverables under tight timeframes and balancing competing priorities.
• Experience in end-to-end delivery of major business systems projects.
• Highly skilled in the use of Microsoft Visio and the usual office tools such as Windows, Word, Excel, PowerPoint and Microsoft Outlook (e-mail), proficient in the use of JIRA, SharePoint and Figma or ability to acquire quickly.
• Experience identifying and analyzing complex legislative and / or regulatory requirements applicable to the relevant industry/work environment and their processes.
Desirable Skills and Experience:
• Experience in business process model and notation (BPMN) 2.0 standard or similar.
• Experience working in a government environment.