Deliver Exceptional Customer Experiences
We are seeking a key member of our team to provide exceptional customer service at our Maroochydore Airport location. As a vital part of our operations, you will be responsible for ensuring every customer has a positive experience with us.
About the Role
* You will be the face of our brand, interacting with customers at the rental counter and completing rental bookings in a timely and efficient manner.
* You will establish customer car rental needs by actively listening and communicate rental procedures and guidelines effectively.
* You will review our various add-ons and services as to determine what may best suit the customer.
Requirements
* A full and valid Australian driver's license is required.
* Availability to work a rotating roster, including weekends, evenings, and public holidays.
* Experience in customer service, retail, hospitality, or sales is highly regarded.
* Ability to work in a fast-paced environment while delivering exceptional service.
* Comfortable using computer systems to manage bookings and rental information.
* Strong attention to detail and ability to follow procedures.
Benefits
* $33.38 per hour plus loadings and performance bonuses.
* Wellbeing program including life insurance, discounted health cover, and superannuation options.
* Access to Perkbox – discounts on retail, fitness, cinema, and more.
* Employee discounts on car rentals across our network.
* 24/7 Mental Health Support via Employee Assistance Program (EAP).
* Comprehensive training to help you succeed and grow.