The purpose of this role is to maintain and enhance customer satisfaction, revenue, and brand awareness for Netier. The role involves acting as an advocate for Netier's service offerings and contributing to business growth. Job Description Experience: 5+ years in IT sales and customer serviceManagement Experience: 5+ years of management experienceTechnical Experience: 2+ years working with a traditional managed services providerTechnical Knowledge: Understanding of server, storage, networking, and cloud technologiesIndustry Trends: Knowledge of current digital transformation trendsTools and Platforms: Connectwise management and maintenance, experience with BrightGauge and/or Power BITechnical Skills: Strong Microsoft Office skills - Excel, Word, PowerPoint, and other relevant tools