The Role of a Service Advisor
As a service advisor, you will be the key point of contact between our customers and our team. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients are completely satisfied with the work we do for them.
* You will be responsible for communicating with internal department teams to ensure that all vehicles are completed and ready on time for our customers as promised.
* Handling customer concerns and complaints with prompt solution-based outcomes is crucial in this role.
Requirements
We are looking for someone with proven experience as a Service Advisor, or experience in banking, real estate, or customer-facing roles.
* Excellent communication skills, both verbal and written, are essential.
* A proactive person who presents professionally and can work autonomously but thrives when part of a team is ideal.
Benefits
We offer a range of benefits to support your career development and well-being:
* Embrace development and mentoring from your team, fostering personal and professional growth.
* Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being.
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