Customer Service and Sales Consultant Job Description
We are seeking a skilled Customer Service and Sales Consultant to join our team. This role involves delivering exceptional customer experiences, staying up-to-date with the latest gadgets and services, and meeting and exceeding sales targets and KPIs.
Key Responsibilities:
* Help customers find the right products and services to suit their needs
* Stay informed about the latest technology and services
* Use consultative selling skills to meet and exceed sales targets and KPIs
Required Skills and Qualifications:
* Exceptional communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
Benefits:
* Competitive hourly rate
* Plus 12% Superannuation
* Plus 10% Variable Remuneration (if eligible)
Additional Benefits:
* 30% off Telstra services
* Exclusive offers with over 240 brands and partners
Work-Life Balance:
* Flexible working hours
* Supportive approach to parental leave
Training and Career Growth Opportunities:
* Access to over 17,000 learning programs with LinkedIn Learning
* Future Ready program designed to build on your skills and prepare you for your next step
Recognition and Rewards:
* Monthly performance rewards
* Range of recognition programs to celebrate your success
Inclusive Culture:
* Diverse and inclusive team
* Everyone's unique perspective is valued and respected
Key Qualities:
* Natural at connecting with people and making their day better
* Passion for learning and growth
* Can-do attitude and resilience