The Role
We are seeking experienced and proactive professionals to support the delivery of building services, facilities operations, and capital works across the Memorial's buildings and grounds.
This position is primarily responsible for managing day-to-day facilities and building services operations. It oversees operational service delivery, contractor performance, and routine maintenance activities, ensuring all works are conducted safely, efficiently, and in compliance with regulatory, heritage, and organisational requirements.
This will occasionally involve delivering minor capital works and facilities‐related projects.
This is an excellent opportunity for someone who enjoys variety, problem solving, and contributing to the smooth operation of a unique cultural and heritage environment.
Core Responsibilities
* Manage building services, facilities operations, maintenance programs, and small‐scale projects from planning to completion.
* Manage and coordinate contract deliverables for facilities operations and capital or minor works projects, including operational providers such as grounds, cleaning, waste, vehicle management, and specialist contractors.
* Coordinate stakeholders, contractors, and consultants to support effective project and service delivery.
* Monitor budgets, risks, schedules, procurement activities, and reporting requirements.
* Support WHS processes, including contractor inductions, safety documentation, and supervision of works.
* Maintain accurate project and operational documentation to support the operations of a live and heritage‐sensitive environment.
* Contribute to continuous improvement initiatives such as Smart Building development across facilities and project workflows to enhance efficiency and service quality.
* Assist with operational planning and logistics for major events, activities, and site‐wide requirements.
* Provide timely advice and support to internal clients regarding facilities issues, maintenance needs, and service delivery expectations.
* Undertake site‐based activities including inspections, walkthroughs, and coordination of works, involving physical mobility and the ability to lift, carry, and handle light materials safely in accordance with workplace health and safety requirements.
Position Eligibility
* Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
* All applicants external to AWM that are offered employment will be required to successfully undergo a National Police Check, even if they currently hold a security clearance, in accordance with the Australian Government Protective Security Policy Framework requirements.
Mandatory Requirements
* Current Driver's Licence
* Additional relevant qualifications or licences will be well received.
The Memorial is committed to workplace diversity and maintains an environment that values the contribution of people from different backgrounds and experiences. The Memorial welcomes applications from Aboriginal and Torres Strait Islander people, veterans, mature age people, people from diverse backgrounds, and people with a disability.
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