Talent International is currently recruiting a Client Service Officer x 2 (On-site) to work for the NSW Government, based in Newcastle. This is a 5-week contract with a view to be extended. The role is paying $41.59/hr + Super.
Hours - 7 hours per day, 35 hours per week
About the Role
You will be part of the Private Management Support Team, which provides oversight and support to privately appointed Financial Managers (Private Managers). The team ensures Private Managers understand their legal authority, obligations, and responsibilities when managing finances on behalf of others.
In this role, you will provide information and guidance to Private Managers, review proposed financial decisions, and ensure decisions are made in the best interests of the person being supported.
Key Responsibilities
* Handle inbound enquiries via the general phone line
* Manage and respond to enquiries through the shared team inbox
* Provide clear and accurate information and advice to Private Managers
* Review proposed financial decisions and supporting documentation
* Ensure appropriate record keeping, reporting, and compliance
* Complete a range of administrative tasks to support day-to-day operations
* Deliver timely, consistent, and professional customer service
About You
* Strong customer service and communication skills
* Experience handling phone and email enquiries in a professional environment
* High attention to detail and ability to follow procedures
* Strong administrative and organisational skills
* Ability to manage multiple tasks and meet timeframes
* Previous government or public sector experience is highly regarded
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on / for a confidential discussion.