Job Summary
As a seasoned hospitality expert, you will lead the concierge desk and porte-cochere to ensure seamless daily operations and deliver exceptional guest experiences.
Key Responsibilities
* Supervise and provide guidance to the porter valet team to optimize productivity.
* Collaborate with the chief concierge to achieve the highest standards of service excellence.
* Foster a positive work environment that drives motivation, boosts morale, and encourages teamwork.
Requirements
* PASSION TO DELIVER OUTSTANDING GUEST EXPERIENCES
* Proven experience in leadership positions with the ability to motivate and engage teams.
* Demonstrated knowledge of hotel check-in systems, preferably Opera.
* Exceptional verbal and written communication skills.
About You
You are a customer service specialist with a passion for delivering world-class service. With excellent communication skills and a positive attitude, you will excel in this role.