We are seeking a highly organized and customer-centric individual to excel in the role of a Hearing Healthcare Specialist.
This pivotal position plays a crucial part in ensuring excellent customer service and contributing to clinic performance. The successful candidate will collaborate with clinicians and hearing technicians to deliver quality hearing healthcare outcomes for clients.
Key responsibilities include:
* Providing exceptional customer service to clients, tailoring client-specific sales strategies to ensure they receive the best possible solutions.
* Collaborating with clinicians and hearing technicians to provide high-quality hearing health care outcomes.
* Leveraging products, services, competitive advantages, and government funding programs to support clients on their hearing journey.
* Developing strong interpersonal communication skills and empathy to effectively engage with clients.
To be successful in this role, applicants should have previous experience in sales, administration, or customer service, preferably in retail, hearing care services, pharmacy, or allied health environments. Experience working with older demographics is also desirable.