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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible —and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
FX International Payments (FXIP) is one of the growth engines in the American Express Foreign Exchange Services Business division. FXIP provides businesses and financial institutions with an International Payments solution that is tailored to the needs and requirements of our clients.
Our AEXP FXIP Corporate clients use a leading edge on-line system to send and receive foreign currency payments, book spot and forward contracts, and request international drafts. Experienced and expert relationship management adds value to the FXIP solution and to our members business needs.
This is an exceptional opportunity for a sales-oriented and experienced Foreign Exchange Relationship Manager to work very closely with the Sales Team. Reporting directly to the Senior Manager of the Early Engagement team you will be tasked to assist and support the Sales Team to manage their accounts from day one.
The role will also have the responsibility to develop strong relationships very quickly, and to make sure sales targets and retention metrics across the Sales portfolio are met.
- Analyse and review client information in order to offer the most appropriate FXIP product or products
- Demonstrate endless initiative and creativity to solve client issues and requests.
- Leverage existing and build new internal relationships across all teams to maximise client satisfaction and revenue.
- Establish strong relationships with the Sales team, in order to provide the best client service experience.
**Minimum Qualifications**
- Ability to provide exceptional standards of client relationship building, can work productively and are client focused
- Experienced in providing superior relationship management
- Superior written and verbal communication skills
- Exceptional personal brand and professionalism - including disciplined time management
- Looking to work closely with the client acquisition team and the field sales team
- At least two years experience as a Relationship Manager or Sales Executive within Financial Markets.
- Proven experience of having high level conversations with directors and decision makers
- Knowledge or experience at an operational banking level in international payments.
- Business acumen and knowledge of global markets and backed by RG146 Qualifications.
- Degree qualified in a business related discipline - Desired however not mandatory.
**Why American Express?**
There's a difference between having a job and making a difference.
American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don't make a difference without it.
Don't live life without it.