The Role:
Are you ready to be the driving force behind exceptional sales and customer service? Based in our office in Kooragang, you'll be part of our Customer Care Centre Team, proactively handling outbound and inbound hire and sales activities nationwide.
Key Responsibilities:
* Establish new hire and sales accounts by proactively responding to inbound customer calls and conducting outbound calls
* Process rental quotes, reservations and contracts
* Keep the momentum going with follow-up calls
* Generate leads for new business and communicate leads
* Warm call on lost and/or dormant accounts to retain business
Ready to make a splash in this role? Here's what we're looking for:
* Confident with making outbound calls to customers.
* Passionate about delivering exceptional customer sales and service.
* Possess exceptional customer service skills, with a positive attitude that embodies our brand.
* Juggling multiple tasks is a breeze for you, thanks to your excellent time management skills.
* Experienced with CRM systems? Even better
* Love a fast-paced environment and embrace change with open arms.
* Bring a proactive, resilient, and resourceful attitude that sets you apart.
* Previous experience in a contact centre or high-volume call position? You're exactly who we're looking for
Why join the Wolf Pack?
Work for the world's largest equipment rental company
Incentives up to $24,000
– Your hard work deserves recognition.
Income Protection Insurance
– Peace of mind for you and your family.
Wellness Day
– Enjoy 1 extra paid day off each year to recharge.
Financial Assistance for study
– United Rentals provides financial assistance and support to those who aspire to undertake formal education
AIA Vitality Starter Program
– Earn rewards and discounts with major brands like Virgin Australia, UberEats, and Fitness First by maintaining a healthy lifestyle.
Generous Employee Discounts
– Save more with exclusive deals.
$1,500 Employee Referral Program
– Help us grow and get rewarded.
Employee Compassion Fund
– Supporting colleagues in times of need.
Employee Resource Groups
– Champion diversity, inclusion, and social impact.