Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service leader

Sydney
beBee Careers
Customer Services agent
Posted: 15 June
Offer description

Rotating Roster Opportunity

We are seeking an experienced and enthusiastic leader to join our team as a Co Store Manager at Harbourtown DFO.

This is a dynamic position where you will be responsible for ensuring energetic, customer-focused operations while driving results and energizing your team.

As the Co Store Manager, you will support the Regional Manager by stepping into the Store Manager's role during peak trading times. Your leadership will be vital in keeping the store running smoothly and supporting the team when the Store Manager is off-site.

The ideal candidate will have experience in leading and coaching a team with a positive, can-do attitude, and a proven track record of achieving sales and KPIs while managing stock and wage budgets.

About the Role:

* Lead your team to smash sales targets and KPIs, all while keeping the vibe fun, colourful and customer-first
* Train, develop and inspire your team to bring their best selves (and best smiles) to work every day.
* Keep the store looking fabulous by actioning visual merchandising directives and rolling out exciting promotions
* Tackle stock management like a pro—Smiggle's got lots of tiny treasures, so managing stock and minimising loss is key to maximising sales
* Create a safe, happy and welcoming environment where customers and team members feel like they've just stepped into a Smiggle wonderland.
* Create rosters that keep the store running smoothly and ensure the team is always supported during those peak trading times

What You'll Bring:

* Experience in leading and coaching a team with a positive, can-do attitude.
* Previous retail leadership experience.
* Passion for delivering an unforgettable customer experience.
* Proven track record of achieving sales and KPIs while managing stock and wage budgets.
* Visual merchandising experience is a big plus

Benefits:

* Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
* Performance-based monthly and seasonal bonuses.
* 50% discount on products.
* Structured 3-month training plan with Buddy Manager support.
* Employee Assistance Program for wellbeing and mental health support.
* Comprehensive training with leadership and recruitment workshops.
* Attend new season and brand conferences.
],

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Customer service team lead
Sydney
beBee Careers
Customer Services agent
Similar job
Customer service consultant
Sydney
Rentokil Initial
Customer Services agent
Similar job
Customer service representative
Sydney
OFX
Customer Services agent
Similar jobs
Customer Service jobs in Sydney
jobs Sydney
jobs New South Wales
Home > Jobs > Customer Service jobs > Customer Services agent jobs > Customer Services agent jobs in Sydney > Customer Service Leader

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies

© 2025 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save