Technical Business Analyst/Tester Full-time Tech-savvy & collaborative Looking for a role where your communication skills are just as important as your technical know-how?At GemLife, we're not just looking for a smart problem-solver - we want someone who's confident working across teams, explaining complex ideas simply, and driving technology projects that make a real difference.This role suits a Technical Business Analyst/Tester who thrives in a collaborative environment, particularly someone who knows how to navigate the construction or property space and understands the importance of good documentation, integration, and user-friendly solutions. What you'll be doing Working closely with internal stakeholders to understand needs and translate them into tech solutionsTaking full ownership of requirements gathering, testing, and continuous improvement initiativesSupporting the integration and optimisation of document management systems, Microsoft 365, and other platformsUsing data to drive smart decisions and implementing AI automation where it adds valueProviding technical support, training, and documentation to ensure smooth adoption of new toolsWorking with vendors and internal teams to troubleshoot and maintain systemsLeading with curiosity, insight, and a proactive mindset What you'll bring Minimum 3 years' experience as a Business Analyst or Technical Analyst in a commercial or construction-related environmentExcellent communication and facilitation skills - able to translate between technical and non-technical stakeholdersExperience with SharePoint, SQL Server, Azure IAM, and Microsoft 365Proven ability in test planning, TDD, and API developmentData-savvy, analytical, and confident using data to inform decisionsExperience with AI-driven automation is a strong plusA collaborative approach and a desire to improve systems and how people use themExperience with Agile, and a good grasp of cybersecurity best practices Why join GemLife? We're a growing business with a down-to-earth, values-driven culture. Here's what makes us stand out:A high-performing, inclusive team that genuinely works well togetherOpportunities to work across departments and build strong relationshipsWe celebrate wins and milestones, big and small - including Harmony Day and R U OK? DayA chance to influence and improve real systems used daily in a complex, multi-site environmentSupport for development, growth, and contributing ideas that matterFlexibility, great people, and a business that's always evolvingCompetitive salary + superPathway to permanent employmentModern office in HelensvaleCareer progression opportunities in a growing tech function How to Apply If this sounds like the opportunity you've been looking for, we'd love to hear from you.Please submit your cover letter and resume, addressed to Nicola, outlining:Why you're the ideal person for this roleA brief summary of your relevant experience and what excites you about working at GemLifeYour salary expectations We're looking for someone who brings both technical capability and strong communication skills, so let your personality and passion come through. This role is only open to applicants with full Australian working rights. We are not able to offer sponsorship or consider temporary visa holders for this position.