Overview
A leading transportation agency in Dubbo, NSW, is seeking an experienced leader for their customer service operations. In this role, you will guide frontline teams to provide exceptional service while managing performance and fostering team growth. The ideal candidate possesses strong communication, problem-solving, and leadership skills, thriving in a fast-paced environment. This permanent full-time position offers a salary range of $121,175 to $135,716, with the requirement of flexible shifts between 8:00 AM and 12:00 AM.
Responsibilities
* Lead frontline customer service teams to deliver high-quality service.
* Manage performance and coach team growth.
* Collaborate with cross-functional partners to improve customer outcomes.
Qualifications
* Strong communication skills.
* Problem-solving abilities.
* Leadership skills and the ability to motivate teams.
* Ability to thrive in a fast-paced environment.
Employment Details
* Job type: Permanent full-time.
* Salary: $121,175 – $135,716 per year.
* Shifts: Flexible between 8:00 AM and 12:00 AM.
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