Job Description: Vast Data is seeking a technical professional to play a key role in our growth. This opportunity presents an excellent chance to be part of a rapidly growing company, at the forefront of innovation.
We are building software infrastructure for the AI era, enabling the capture, cataloging, refinement, enrichment, and protection of massive datasets. Our platform simplifies AI deployment and management, removing costs and complexities associated with enterprise and AI infrastructure across data centers, edges, and clouds.
As a key contributor at a pivotal time in our company's growth, you will play a critical role in shaping our success. With a customer-centric approach and a fearless team of innovators, we leverage skills and experiences to drive real market impact.
Job Requirements:
* Daily technical operations and escalations as a technical expert.
* Work closely with a small team of Support Engineers and Success Managers to handle post-sales activities for customers.
* Resolve customer issues, evaluate problems, and escalate to engineering when necessary.
* Develop and test solutions in strategically and tactically significant applications.
Requirements
* 5+ years of experience in customer-facing, pre-sale/post-sale positions with complex storage solutions.
* Ability to manage own time and case load with rapidly changing priorities.
* Extensive knowledge and experience in enterprise IT infrastructure, networking, and storage space.
* Knowledge and working experience in common Linux system administration tasks and Linux OS.
* Good understanding of networking and working experience with network configurations on Linux and network troubleshooting.
* Scripting and programming - bash scripting required, familiarity with one or more other programming languages.
* Significant experience in file systems and scale-out NAS Implementation.
* An advantage to candidates with In-depth knowledge and hands-on experience with S3 and high-performance computing.
* Excellent business written and verbal communication and presentation skills.
* An advantage to candidates with hands-on lab and hardware management experience.
* An advantage to candidates with experience working in a rapidly growing entrepreneurial, dynamic startup.
* MS or B.Sc. in CS, CE, EE, or related fields.
* Ability to travel (20% of the time).
* Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.