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Business support officer

Rockhampton
Queensland Fire Department
Posted: 7 May
Offer description

About Us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities.


Our Organisation

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.


Purpose of the Role

Rural Fire Service Queensland (RFSQ) provides holistic rural fire management support and advice across Queensland. The team works collaboratively with internal and external stakeholders, especially our volunteer Rural Fire Brigades, to enhance service delivery and build operational capability to meet legislative and organisational requirements.


Key Responsibilities

* Provide high-level confidential administration services to support staff, volunteers and brigades with business and operations activities.
* Set priorities and monitor workflows to manage human resource and finance administration, records and database management.
* Coordinate RFS medal and awards nominations, official functions, diary management and/or secretariat duties as required.
* Monitor for compliance with policies and procedures to ensure efficient and effective service delivery to meet regional objectives.


Requirements

* Knowledge of or experience in the use of human resource systems, finance systems, database management and reporting.
* Knowledge of, or experience working with volunteers and/or within a volunteer organisation.


Your Key Accountabilities

* Ensure timely and appropriate provision of support to staff, volunteers, and brigades through the provision of high-level administrative support.
* Undertake general office duties, mail distribution, filing, diary control, travel arrangements and functions, maintenance of office equipment and asset records.
* Respond to enquiries from staff and volunteers relating to uniforms, equipment and stationery etc.
* Coordinate and process training records, human resource, and finance administration activities.
* Liaise and maintain positive working relationships with internal and external stakeholders.


Capsules

* To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles.
* Leadership Competency Stream – Individual Contributor (leading self)
* Vision - Stimulates ideas and innovation
* Results - Drives accountability and outcomes
* Accountability - Fosters healthy and inclusive workplaces, Demonstrates sound governance

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