Are you looking for a challenging role where you can make a real difference in the lives of customers?
About the Role
This is an exciting opportunity to join our team as an Exception Handling Agent.
* You will be responsible for providing excellent customer service and resolving queries related to shipments.
* Your strong communication skills and attention to detail will enable you to provide clear guidance on documentation and packaging requirements.
In this role, you will have the opportunity to work with a variety of customers and develop your problem-solving skills.
The Ideal Candidate
We are looking for someone who is highly motivated, enthusiastic and has a passion for delivering exceptional customer experiences.
* You will need to have strong computer skills within Microsoft Suite and experience adhering to WHS procedures.
* Great customer service and communication skills are essential for this role.
If you are a team player who is committed to excellence and is passionate about making a difference, we would love to hear from you!
Why Choose Us?
We offer a competitive remuneration package, access to internal employee perks & benefits discounts, 12 weeks paid parental leave and an inclusive culture with employee-led diversity groups.