A technology support firm in Toowoomba, Australia is seeking a DSS L1 professional for an on-site support role. The ideal candidate will provide Level 1 desktop support for hardware and software issues, troubleshoot various applications, and maintain user accounts. Successful applicants should have 1-3 years of IT Support experience and strong communication skills. This freelance contracting position involves tasks such as logging incidents in the ticket system and handling VPN connectivity issues.#J-18808-Ljbffr