Personal Finance Specialist
We are seeking a skilled and passionate individual to join our Personal Finance team as a Personal Finance Specialist.
Key Responsibilities:
- Provide exceptional customer service and support in the Personal Finance department
- Ensure all transactions are completed in line with regulatory, legislative and operational compliant practices
- Utilize personal finance knowledge to assist customers in finding suitable solutions
- Proactively promote personal finance opportunities throughout the store to drive new business growth
- Maintain high levels of respect, professionalism and diligence when liaising with customers
- Contribute to achieving individual and store targets
Requirements:
- Strong understanding of sales processes and ability to meet targets
- Excellent relationship-building skills with the ability to encourage repeat business from loyal customers
- Basic knowledge of the personal finance industry and its principles is desirable
- Familiarity with technology and basic Microsoft suite skills is an asset
- Previous experience in a customer-facing role is essential
What's On Offer:
- Competitive remuneration package including bonus structure
- Ongoing training and development opportunities
- Health insurance discounts through Bupa and HBF
- 30% store discount on purchases
- A dynamic and supportive work environment that promotes diversity and inclusion
About Us:
Cash Converters is a leading provider of affordable personal finance solutions, dedicated to making life possible for our customers. We pride ourselves on being a proudly homegrown Australian business with over 30 years of success in the retail, pawnbroking, and personal finance industry.
At Cash Converters, we value diversity and inclusion and welcome applications from individuals of all backgrounds, cultures, age, sexual orientation and abilities.