Are you ready to embark on an exciting new opportunity? Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a
Retail Assistant
in Bundaberg.
CCG, founded in ****, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
As the Retail Assistant your primary objective is to deliver excellence in service within our Showroom to create a welcoming environment for clients and medical professionals and complete administrative duties of the retail team. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
A National Police check is required for this position.
Key Responsibilities
Provide excellent customer service and promote sales of products and services
Offer specialist product knowledge advice to assist customers
Answer telephone queries and provide assistance to customers
Clean and stock the showroom
Operate Point of Sale systems effectively
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
Generate invoices and maintain accurate records
Assist in maintaining the showroom layout on a regular basis to keep it looking fresh
Process orders and correspondence through the online portal.
Skills & Experience
Previous experience in an administration role
High attention to detail and excellent computer literacy and accuracy
Excellent literacy and numeracy skills
Demonstrated attitude of service and experience in providing excellent customer service
Experience in operating POS and cash handling
Physically fit for manual work
Fully vaccinated against COVID-19 and obtain a National Police Clearance.
Career growth and development through our Leadership Academy
Celebrate birthdays with cake
#J-*****-Ljbffr