OverviewWe are currently seeking a Casual Customer Service Agent to join our operations team in a luxury corporate aviation service company.
The role involves meeting and greeting VIP clients, journey administration and food and beverage service, with duties on the tarmac.
A day in this role is never the same.The successful candidate will deliver a range of passenger, client and crew services, requiring both physical and mental stamina.ResponsibilitiesInitial client welcome, visit enquiry and executive lounge serviceFlight administration, including set-up and billingMeeting room and bathroom facility management and refreshmentPassenger and crew escort to / from aircraft and loungePassenger and crew escort through T1 International TerminalDriving of crew and passengers both airside and landsideEnquire and assist aircraft crew with requests pre and post flightCoordination of third-party suppliers, i.e. making catering, hotel and limousine bookings and ensuring these arrive on time for aircraft arrival or departureMaintenance and cleaning of the premises, including company vehicles and ramp equipmentQualificationsPhysically fit with the ability to lift up to 20kgDemonstrated ability to deliver a luxury service experienceMust be reliable and motivated to work on a flexible roster, including on weekendsAbility to work within a fast-paced workplace and meet critical deadlinesAbility to work as part of a team and autonomouslyBe fluent in spoken and written English with excellent communication and computer literacy skillsBe immaculately presentedMust be willing to work in all weather conditionsMust hold a current Drivers LicenceAustralian citizenship or permanent residency requiredApplicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employmentThis position is employed on a casual basis, working a rotating flexible roster across 7 days per week, 24 hours per day, including weekends.
Strong availability is a must.Please apply through the appropriate channel for the vacancy listing.
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📌 Casual Customer Service Agent (Including Weekends) - Corporate Aviation
🏢 ExecuJet Australia
📍 Sydney