About us
Veritas House is a vibrant not-for-profit, community-based organisation with a specific focus on supporting vulnerable children, young people & their families. Veritas currently delivers services in a range of DCJ-funded programs.
You'll be part of a caring, values-driven team that's passionate about creating positive outcomes — while enjoying a workplace that values authenticity, collaboration and growth.
About the role
As a House Manager in our Therapeutic Care Home, you'll play a central role in providing and role modelling safe, structured, and trauma-informed care for children and young people in our care. You'll lead a residential care team to ensure daily routines, therapeutic plans, and wellbeing practices are consistently implemented, helping our children and young people feel secure, supported, and valued.
This is a dynamic and rewarding role, where no two days are the same. You'll collaborate with clinicians, caseworkers, families, and external professionals to achieve positive therapeutic outcomes, while overseeing the day-to-day operations of the home, including staffing, rosters, budgets, and household management.
Specific responsibilities of this role include:
* Manage the 24/7 operation of a therapeutic residential care home, ensuring safety, structure, and consistency in daily practice.
* Lead, supervise, and support residential care staff, fostering a professional, accountable, and values-aligned team culture.
* Develop and manage staff rosters in accordance with SCHADS Award requirements and operational needs.
* Coordinate household operations including routines, transport, property maintenance, purchasing, and resource management.
* Ensure care practices are implemented in line with Care Plans and Therapeutic Support Plans, working closely with our clinicians, caseworkers and external care team stakeholders.
* Monitor compliance with our organisational policies, legislation, funding requirements, and Work Health and Safety obligations.
* Participate in the after-hours on-call roster
Why work for us?
As an organisation we value collaboration, authenticity, compassion and relationships and together, we work towards achieving a world where every person feels safe, secure and valued. We do work we're proud of, but we offer more than just the chance to feel good:
* NFP salary packaging options up to $15,900 per year plus meals and entertainment benefits
* Opportunity to use novated leasing to purchase a car
* Additional leave once your probationary period is complete
* Generous Discounts Platform
* Opportunity to develop your skills working within a trauma and developmentally informed team
* Regular individual and group supervision as well as other continuing professional development opportunities
* Access to Therapeutic Crisis Intervention training - a compassionate, trauma-informed training program that helps staff support children through challenging moments, focusing on de-escalation, safety, and building trusting caring relationships.
To apply:
Attach your resume, a cover letter explaining why you are interested in the position and a statement that outlines how you meet the essential criteria listed below.
Any questions? Please email us at
Applications close 9.00 am on Friday 23rd January 2026
(Please note: we will be shortlisting and interviewing candidates as they apply so this ad may close sooner. So don't delay)
Essential Criteria:
* Demonstrated leadership experience in residential care or human services, including staff supervision and operational oversight.
* Proven ability to implement and model trauma-informed, strengths-based, and child-centred practice.
* Experience managing a residential environment, including rosters, routines, safety, and resources.
* Knowledge of OOHC legislation, policy compliance, and case management requirements.
* Strong collaboration skills with clinicians, caseworkers, families, and external stakeholders.
* Demonstrated professional integrity, accountability, and effective communication skills
We hire on merit alone and welcome the true, authentic and diverse person you are. We value a team as diverse as our community Irrespective of your culture, ethnicity, race, gender identity, age, linguistic background, religion, disability or sexual orientation – we welcome the unique contributions that you can bring to the Veritas House team, and celebrate diversity in everything that makes you, YOU