OVIS Community Services is the primary provider of family and domestic violence services in the Peel region. Our services include crisis accommodation, WA's first therapeutic refuge, brief intervention, case management, advocacy, and education.
Our Vision -All people are safe from family and domestic violence and abuse.
Our Mission -To empower people to have a future free from violence and abuse.
Our Values - Respect, Integrity, Excellence, Empathy, Empowerment.
About the role
OVIS Community Services is seeking a highly motivated and experienced Coordinator to oversee the operation of our Refuge. In this fulltime position, you will play a crucial role in providing a safe and supportive environment for women and children escaping domestic and family violence.
What you'll be doing
* Manage the day-to-day running of the Refuge, including staff rostering, case management, and crisis response
* Provide high-quality case management and support to residents, assisting them to access essential services and resources
* Collaborate with external agencies and stakeholders to ensure a coordinated approach to service delivery
* Maintain accurate records and data, and contribute to reporting and evaluation processes
* Oversee the implementation of policies, procedures, and quality standards to ensure the Refuge operates safely and effectively
* Represent the Refuge and advocate for the needs of residents within the local community
* Lead, mentor, and support the Refuge team to deliver high-quality, trauma-informed care
What we're looking for
* Relevant tertiary qualifications in social work, community services, or a related field
* Significant experience in the community services sector, with a strong understanding of the issues facing women and children impacted by domestic and family violence
* Proven experience in leading and managing a team, with excellent interpersonal, communication, and conflict resolution skills
* Demonstrated ability to work collaboratively with external agencies and stakeholders to deliver coordinated, client-centered support
* Comprehensive understanding of relevant legislation, policies, and best practice standards in the community services sector
* Exceptional organisational and problem-solving skills, with the ability to manage multiple priorities and work effectively under pressure
* Commitment to the principles of social justice, equity, and empowerment
* Understanding of issues impacting people from vulnerable backgrounds including ATSI, CALD and those who identify as LGBTIQA+. Demonstrated ability to work in culturally safe and appropriate ways with these vulnerable clients.
* Understanding of trauma informed practice and client centered ways of working.
* Experience in working within a collaborative case management model.
* Australian Police Clearance.
* Working with Children Check
* Australian working rights.
* Current "C" Class Driver's Licence.
* Current Senior First Aid
What we offer
At OVIS Community Services, we are dedicated to supporting our employees and promoting a healthy work-life balance. In addition to a competitive salary, we offer a range of benefits, including:
Generous leave entitlements
Professional development opportunities and ongoing training
Employee assistance program and wellbeing initiatives
Discounts on a range of products and services
About us
OVIS Community Services is a not-for-profit organisation that has been serving the Mandurah community for over 25 years. Our mission is to empower individuals and families to achieve their full potential and live fulfilling, independent lives. We operate a range of programs and services, including our vital Refuge, to support those in need. At OVIS, we are committed to creating a culture of inclusivity, respect, and collaboration, where our employees can thrive and make a meaningful difference in the lives of our clients.
Apply now